Having a boiler replaced is less disruptive than most people fear, especially with a bit of preparation. Here is how a typical job runs, from the first phone call to the day after.
1. The survey and quote
We start by looking at your home and your current system. We ask how many people live there, how you use hot water and what bothers you about the heating now. We check the boiler's position, the flue route, the gas or oil supply and the pipework. After that you get a written quote that explains what is included.
This is the time to ask questions: which boiler and why, what controls, whether the system needs flushing, and what the guarantee covers.
2. Choosing the date
We agree a date and a rough timescale. In winter, book as early as you can. If your boiler has failed, tell us, and we will do what we can to get you heated quickly.
3. Before the day
- Clear the area around the boiler and the route from the front door.
- Move anything fragile out of the way.
- Think about parking for the van.
- Tell us about pets and any access issues.
4. On the day
- Protection. The engineer lays dust sheets and protects your floors.
- Isolate and drain. The system is shut off and drained.
- Remove the old boiler. And, if the job includes it, cylinder, tanks or other parts.
- Fit the new boiler. It is mounted, connected to the pipework and flue, and a filter is fitted.
- Clean the system. The pipework and radiators are flushed and treated before the system is refilled.
- Controls. The thermostat and timer, or smart controls, are fitted and set up.
- Commissioning. The boiler is filled, vented, fired and tested, including a combustion check.
- Handover. The engineer explains how to use it, shows you the pressure gauge and filling loop, and answers your questions.
5. The paperwork
You should receive:
- the commissioning record
- a Building Regulations compliance certificate, which the installer arranges through their competent person scheme
- the guarantee registration, with the manufacturer
- the manuals and details of the first service
Keep these safe. They matter when you sell the house, and for any warranty claim.
6. After the installation
Check the boiler pressure occasionally in the first few weeks, and top it up if it has dropped. Radiators may need bleeding once the system settles. If anything seems wrong, call us. A new boiler should not need constant attention.
Fit a carbon monoxide alarm if you do not already have one, and book the first service for around a year later.
Ready to start?
Get in touch for a free survey and quote, or read more about our boiler installation service. If you are curious about timescales, see how long it takes to install a boiler.
